It’s simple. Choose your pickup and delivery time via the HolaWash app or website. Our driver arrives with free HolaWash bags, collects your laundry, and we take care of the rest — cleaning, folding, and delivery back to your door.

• Standard service: 24–48 hours
• Next-day delivery: +50% service surcharge
• Same-day Super Express: +100% service surcharge
Availability depends on your area and pickup time.

Nothing special. Just place your clothes together.
Our driver will bring free reusable HolaWash bags and explain how everything works if it’s your first time

No.
Your clothes are washed separately, sorted by lights, colors, and darks, and cleaned according to professional standards. Your laundry always gets its own machine cycle.

It helps, but it’s not required.
• Wash & Fold: everyday laundry, returned folded
• Clean & Press / Dry Cleaning: items you want pressed or on hangers
• Home Care / Bedding / Shoes & Bags: handled separately
If you’re unsure, our team will sort everything correctly for you.

All orders are cleaned at our central facility in Barcelona.
We apply strict quality checks to ensure consistent, high-standard results.

We always try our best.
Our team uses professional stain-removal techniques, but some stains may be permanent depending on fabric and age. Please point out stains in advance when placing your order.

Yes. We apply air-drying and special care when needed, based on the fabric and care label. Delicate items are treated accordingly to ensure the best possible results. If you have any specific preferences, you can always note them in the app or contact us on WhatsApp.

You’ll see pricing clearly in the app or online.
Once processed, you’ll receive a detailed confirmation. If you have any questions, our WhatsApp support is available.

No problem.
You can:
• Leave your laundry with reception or concierge
• Arrange a safe drop-off spot
• Coordinate directly via WhatsApp
Flexibility is part of the service.

Yes.
HolaWash subscriptions start at €59/month and include:
• Wash & Fold by total monthly kilos
• Multiple pickups
• Free delivery
• No hidden fees
Perfect for individuals, couples, and families.

Yes.
We work with:
• Hotels & serviced apartments
• Airbnb & short-stay hosts
• Cafés, restaurants, gyms, and offices
Contact us for a custom laundry plan.

HolaWash is currently available in Barcelona, with more cities coming soon.